We Know You Have Questions,
and We Love Answering Them!
Here are some of the questions we are asked most frequently:
Do I need a doctor’s or court order before a test can be done?
No. In most cases, anyone can have a DNA test performed. In New York, however, a prescription from a doctor is required.
How is a DNA sample collected?
At LifeLink DNA, we offer unparalleled convenience for sample collection :
1. We Come to You: We can come to you, no matter where you are—at home, at work, or anywhere else you need us. Our mobile service ensures a comfortable and private experience right at your location.
2. Visit Our Office: Alternatively, you can visit our cozy and comfortable private office, designed to make your visit as pleasant and efficient as possible.
Choose the option that best suits your needs and let us handle the rest with ease and professionalism.
Does the age of the child matter?
No, actually, advanced noninvasive technology now enables us to test a baby’s DNA even before birth. We can also perform tests on newborns using umbilical cord blood. The preferred method for testing is a cheek swab, which can be done as soon as the baby is born. This method is quick and painless for the infant.
Can people live in different cities and still get DNA tests performed?
If the participant is in an area where there is no nearby LifeLink DNA location, we will arrange for another specimen collection provider to conduct the test on your behalf, which may incur an additional collection fee.
What other types of testing do you do?
We offer a broad range of tests, including forensic ones. In forensic testing, we analyze DNA from various items provided by individuals. These items may include cigarette butts, hair follicles (not cut hair), dried blood, seminal or vaginal fluids, dried urine, bone, teeth, skin, stains on underwear, razor shavings, brushes, chewing gum, licked stamps, and even wind instruments. We also conduct relationship tests to confirm whether two people are siblings, for example. Additionally, for those concerned about potential infidelity, we can test to determine if a DNA sample comes from one person or multiple individuals.
How much does a DNA test cost?
The most common question we receive from clients is about how to use their test results. The answer depends on your specific needs—whether you’re seeking peace of mind, looking to update a birth certificate, or need evidence for child support petitions. LifeLink DNA’s experts are available to discuss your options. They have experience with a wide range of situations and can recommend the most suitable and cost-effective test for your circumstances.
Why Choose LifeLink DNA?
LifeLink DNA is dedicated to providing top-notch service, ensuring both the accuracy of our DNA tests and an exceptional experience for our clients. Here’s how we stand out:
1. Immediate Results: Receive your results promptly in your secure online account once testing is complete.
2. Accountability: We take full responsibility for our actions, decisions, and communications.
3. Proactivity: We actively manage our lives, businesses, and commitments, seeking opportunities for growth and engagement rather than merely reacting to circumstances.
4. Empowerment: We firmly believe in everyone’s right to make informed choices and use the knowledge gained to positively influence themselves and others.
5. Integrity: We are committed to earning and maintaining trust through ethical, principled actions that impact the lives of others.
6. Value: We offer high-quality services at a fair price, enhancing your quality of life.
Can you perform a paternity test if the alleged father is deceased?
Yes, it is possible to determine paternity depending on the type of specimen available or the willingness of family members within the paternal line to participate in a DNA test. If an autopsy was conducted at the time of the alleged father’s death, the medical examiner might have a blood stain card containing his DNA. The family member with power of attorney would need to request that this card be released to the laboratory for testing.
If no direct specimens of the alleged father are available, other family relationship DNA tests can help establish paternity, particularly for social security, benefits, or inheritance purposes. Generally, the closer the family members are to the alleged father in the family tree, and the more paternal relatives who participate, the stronger the evidence of the relationship. This is important for legal admissibility and acceptance. Consult with your local medical assistant about grandpaternity testing and other possible DNA tests.
I would like to order a legally-admissible paternity test without the father knowing it. Can that be done?
No. In order for a paternity test to be accepted as legal evidence, the alleged father will need to provide formal identification and complete his portion of the required chain-of-custody documentation.
How accurate are your paternity tests?
Paternity and DNA tests are highly accurate. The results are presented as statistical probabilities, indicating either the likelihood of paternity or the degree of relatedness, depending on the family relationship being tested. Our DNA testing partner is accredited by leading and widely recognized governing agencies, ensuring the reliability and quality of your test results.
Can we come in separately to have our specimens collected, although the test will be performed with all of us – mom, dad and child?
Yes, provided that the specimen collections occur within a reasonable timeframe of each other.
Does the mother of a child need to participate with the alleged father in a paternity test?
No, the mother’s participation is not mandatory but is encouraged. Since the mother contributes half of the child’s DNA, having her participate allows the laboratory to compare her DNA with the child’s, which helps determine her genetic contribution. The remaining DNA must then match the alleged father for him to be confirmed as the father. Including the mother in the test increases the probability of paternity, as it provides scientists with known parental information. However, a high probability of paternity can still be achieved without the mother’s DNA.
What is the difference between an Informational Paternity Test and a Legally-Admissible (Chain-of-Custody) Paternity Test?
An Informational Paternity Test is solely for personal knowledge. Since no identification is required for the test, the results will not include the names of those tested and cannot be used for any legal purposes, unlike the Legally-Admissible Paternity Test.
How do I interpret my test results?
The results are presented in a clear and straightforward format, indicating whether the test falls within the normal range, is positive, or negative. For family relationship DNA testing, the results will show the statistical probability of the relationship. If the results are outside the normal range, it is advisable to discuss them with your physician.
After my specimens are collected, if I decide to cancel the test, is my order refundable?
No. LifeLink DNA makes every effort to keep our customers satisfied while providing excellent service in delivering the tests you have requested. Once the test has been collected and sent to the laboratory, we will be unable to provide you with a refund. A draw center is a location where a test is ordered, the specimen is collected, proper paperwork completed, then sent to the appropriate laboratory testing.
Do I need an appointment?
No appointment is necessary at LifeLink DNA! However, scheduling one can be beneficial. When you book in advance, the collector will have all the proper supplies and documents ready for your visit, which helps reduce wait time and gets you back to your daily activities more quickly. You can easily book an appointment online by clicking the link below, or you can call us at 833-GET-DNA1 to schedule a mobile service. Of course, you’re always welcome to walk into our private office as well!
How long will it take to get my test results?
Most test results will be given to you within an average of 24 – 72 hours. However, depending upon the specific test you order it may take additional time.
Who should I call if I have questions about my test results?
If you have any questions regarding the details, application or components of a test, feel free to ask the staff person at the location where the test was ordered. LifeLink DNA does not interpret test results, diagnose or treat. If you are concerned or wish to discuss the results of your lab test, we encourage you to call your physician.
FAQ- Access & Confidentiality
How will I receive my test results?
LifeLink DNA follows all HIPAA guidelines and state regulations regarding distribution of test results. You can choose to have your test results mailed, faxed or come by to pick them up. Written consent is required to provide a copy of your test results to any party other than you. Confidentiality and discretion are of the utmost importance to LifeLink DNA.
Can you e-mail my test results?
LifeLink DNA is able to e-mail certain lab test results to our customers. We must follow all HIPAA guidelines and state regulations regarding distribution of test results. All release of records must have a signed authorization from the consenting individual before results are released in any matter. Tests such as HIV are not allowed to be sent via e-mail or fax due to federal regulations and need to be picked up in person.
How does LifeLink DNA protect my privacy?
Customer privacy is a top priority at LifeLink DNA. All staff are trained in HIPAA regulations and adhere to these important guidelines. Customers can opt to order a test anonymously where applicable and choose their preferred method for receiving lab test results (U.S. Mail, Fax, or Pick Up). If testing anonymously, customers will need to provide their birth date and present a sales receipt for verification before receiving their results. Lab test results will not be shared with any other party without formal written consent authorizing the release to others or your physician. Since LifeLink DNA does not accept insurance, your results will not be sent to your physician without your written consent or a formal doctor’s order. LifeLink DNA does not add your lab test results to your personal medical record, but you can choose to share the results with your physician if you wish.
